Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of Levragd, an AI-assisted content platform operated by Levragd Labs (“Levragd,” “we,” “us”). By creating an account or using the service, you agree to these Terms. If you don’t agree, don’t use the service.

2. The service

Levragd analyzes information you provide about your business (your website, product details, brand guidelines, and similar materials) and uses it to generate content ideas and drafts (articles, social posts, emails, and similar formats) using AI. Generated content is a starting point: you’re responsible for reviewing, fact-checking, and approving anything before you publish or rely on it. We don’t guarantee that AI-generated output is accurate, complete, or suitable for any particular purpose.

Free website analysis and shared links. The free analysis reads the public pages of a website you enter and produces an AI-generated summary. You can choose to create a public link to a read-only version of that summary, which shows what the company sells, its likely customers, its content themes, and suggested content opportunities. Anyone with the link can view it until you turn the link off or it expires after 30 days, and you give us permission to display it at that link. These summaries are AI-generated, can be incomplete or wrong, and haven’t been reviewed or endorsed by the company they describe.

3. Accounts

You must be at least 18 years old and able to form a binding contract to use Levragd. You’re responsible for the accuracy of the information you provide and for keeping your login credentials secure. You’re responsible for activity that happens under your account. New accounts need to confirm their email address before generating content. We email a link to the address you signed up with, and you can ask for it again from the app.

4. Plans and billing

Levragd offers a free trial with limited usage, and paid plans billed monthly through our payment processor, Stripe. By starting a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel. You can cancel anytime from your billing settings; cancellation takes effect at the end of your current billing period, and we don’t provide partial-period refunds except where required by law. We may change plan pricing or usage limits going forward, with notice before it affects you. Prices are in US dollars and exclude any applicable sales tax, VAT, or similar taxes, which are calculated and shown at checkout before you pay. Payments for Desk, Newsroom, and generation bundles are processed by Stripe, which acts as the merchant of record for those purchases. Receipts and billing support for them come from Link, and the charge may appear on your card statement with “LINK.COM” before our name. Levragd Concierge is different: it is sold directly by Levragd Labs, not through Stripe as merchant of record, and is billed on its own receipt.

5. Acceptable use

You agree not to:

• Use Levragd, including the free website analysis, to analyze, promote, or create content for illegal activity or serious harm. This includes child sexual exploitation, terrorism or violent extremism, human trafficking, the sale of illegal drugs or weapons, fraud or scams, malware or unauthorized hacking, and content that promotes self-harm or targets people for harassment
• Use Levragd to generate content that is illegal, defamatory, infringing, or fraudulent
• Use the free website analysis or a shared link to misrepresent a company, to harass or defame anyone, or to suggest that a company wrote, reviewed, or endorsed the result
• Attempt to circumvent usage limits, rate limits, or billing (e.g. multiple free-trial accounts to avoid paying)
• Reverse engineer, scrape, or resell access to the service without our written permission
• Use the service to build a competing product
• Interfere with or disrupt the service’s operation or security

You’re solely responsible for the websites and materials you submit, for how you use what Levragd produces, and for complying with applicable law. Levragd doesn’t review or endorse what you analyze or create, and receiving a result isn’t our approval of it.

We may decline or stop any request that appears to break this section, remove content, and report it to the authorities where the law requires. We may suspend or terminate accounts that violate this section, without a refund where the law allows. The usage policies of our AI provider also apply to your use of Levragd.

We may review activity and take action under this section, but we’re not obligated to monitor the service. To report misuse, email support@levragd.com.

If a shared analysis describes your company and you want it removed, email the same address with the link and we’ll take it down.

6. Content and ownership

You retain ownership of the materials you upload or input (your website content, brand guidelines, source materials) and of the content Levragd generates for your account, subject to your compliance with these Terms and any third-party rights in materials you provide. You grant us a license to use your input solely to operate and improve the service for you. Levragd and its underlying software, models, and design remain our property.

7. Disclaimer of warranties

Levragd is provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We don’t warrant that the service will be uninterrupted, error-free, or that AI-generated content will be accurate.

No guarantee of results. Levragd generates content ideas and drafts. We don’t guarantee any particular outcome from using the service or publishing its output, including search rankings, traffic, leads, sales, revenue, audience growth, or any increase in your business. Results depend on many factors outside our control, and you’re solely responsible for how you use the content and for your business decisions. This applies equally to any human editorial review or feedback we provide, including through Levragd Concierge.

8. Limitation of liability

To the maximum extent permitted by law, Levragd Labs won’t be liable for any indirect, incidental, special, or consequential damages, or for loss of business, revenue, profits, customers, goodwill, or data, arising from your use of the service. Our total liability for any claim relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose and (b) $100.

9. Indemnification

You agree to defend, indemnify, and hold harmless Levragd Labs and its owners, officers, and contractors from any third-party claims, damages, and expenses (including reasonable attorneys’ fees) arising from the websites and materials you submit, the content you create or publish using Levragd, your use of the service, or your violation of these Terms or applicable law.

10. Termination

You may stop using Levragd and delete your account at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the service ends; see our Privacy Policy for how we handle your data afterward.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we’ll notify you (e.g. by email or in-app notice). Continuing to use Levragd after changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law principles. Levragd Labs currently operates from the United States.

13. Contact

Questions about these Terms? Reach us at support@levragd.com.